Buying on SKShirtPrints

1. How can I order?
You can order easily on our website. Our store currency is in USD. Payment can be made via PayPal or Credit Card and they will be charged at USD rate.

To purchase an item on skshirtprints.com:
1. Find an item you want to purchase on skshirtprints.com.
2. Choose the options you want for that item, if applicable.
3. Click “Add to cart.” Take any of these optional steps:
– If you have one, apply the discount code in the “APPLY COUPON” field.
– You can buy more by clicking the “CONTINUE SHOPPING” button.
– To remove an item, click “X” in the Shopping Cart.
4. Click “Secure Checkout,” fill in your billing and shipping address, and review your order.
5. Click the “PayPal” button to choose your preferred payment method.

After completing the order, you will receive an order summary via email.
2. What currency is used on the site?
All prices are in United States Dollars (USD). The Estimated Order Total in the cart and the Cart Summary at checkout will both show the order total in USD.

Keep in mind, the charge will be converted to your local currency by your payment processor (your card company or PayPal). If you are uncertain how the currency conversion will work, we recommend contacting your payment company for more details.
3. How do I use discount codes?
Great! If you receive a discount code from us, follow these steps to apply a coupon:
1. Select items to purchase and add them to your Shopping Cart.
2. Type or paste the code in the “APPLY COUPON” field.
3. Click “Apply.”
4. What payment methods do you accept?
We currently accept Credit/Debit cards and PayPal payments.

You are protected when shopping here as every transaction is safe and secure. Our website is set up so that it does not capture any part of your financial information, which means we will never gain access to your credit card information.
5. How do I make payments using PayPal? How does it work?
PayPal is the easiest way to make payments online. During checkout, you will be redirected to the PayPal website. Be sure to fill in the correct details for fast and hassle-free payment processing.

It’s fast, easy, and secure.
6. Can I make a payment without a PayPal account?
Yes! A PayPal account is not required to make payments through PayPal. You can use any Debit/Credit card supported by PayPal.

PayPal allows us to process and deliver orders faster, even without an account.
7. Why is my PayPal payment being declined?
Occasionally, PayPal may stop a payment due to security reasons. This is similar to banks and credit card companies.

To improve chances of successful payments:
– Confirm your bank account or card.
– Use money in your PayPal Balance instead of a bank or card.
– Switch the payment method if needed.
8. Why was my credit card declined?
Ensure the card number, expiration date, and security code are entered correctly. Also, ensure there are sufficient funds and the billing zip code matches.

If you continue to have issues, contact your card company or try a different payment method.
9. Can I combine orders to save shipping costs?
Each order is unique, and we ship products separately due to different completion dates. We are unable to combine orders for shipping.

Products and Shipping

1. How do I find my size?
At SK Shirt Prints, a common question focuses on the sizes of our products. We provide detailed sizing charts along with product descriptions for each product in our store. To find your size, compare your measurements to the measurements of each size to find the best fit.

You can also look at our sizing information for all products listed below:
– Flag, House: 29.5″ x 39.5″ (74 x 100 cm)
– Garden: 11.5″ x 17.5″ (29 x 44 cm)
– Yard sign, 1 Piece
– Yard sign, 4 Pieces
2. Where are your products made?
Our products are mostly manufactured and shipped from the US. With each product, we maintain US Production Standards and strictly follow quality checks at every stage of manufacturing to ensure every customer is satisfied with the high-quality product.
3. Where are you located?
We are located in the USA. We pride ourselves on providing the best possible product to ensure every customer is satisfied with our business. We currently ship worldwide.
4. How much does shipping cost?
The Standard Shipping price is $6.99 for the first product. The order will automatically add $2.99 for each additional item.

We offer Free Shipping for orders over $99.
5. How long does it take to receive the merchandise?
On average, merchandise is processed and shipped from our facility 7–9 business days after purchase. Standard shipping/transit times apply (7–12 business days for the US and 1-3 weeks for international).
6. Who pays the customs duties & taxes?
International shipments may incur customs fees depending on the country and their regulations. These charges are typically due once the package arrives in the destination country. The buyer is responsible for paying additional costs, such as duties, taxes, and customs clearance fees.

We aren’t responsible for any additional charges that may apply after a purchase is completed on SK Shirt Prints.
7. How do I remove a Truck tailgate wrap?
BEFORE YOU START

– Preparation: A plastic scraper, cleaning solution, paper towel, and wastebasket.
– Position: Your truck should be indoors, away from direct sunlight, and in a well-lit area.

Attention: Vinyl decals come off best when removed at warm temperatures, between 65º to 80º F, with low levels of humidity. Avoid using metal razor blades to peel the edges, as this could damage the paint.

LET’S DO IT

Step 1: Lift the edges or corners of the wrap with a plastic scraper. Find the edges of your wrap material along the seams in your tailgate. Slide a plastic scraper along the edge, then peel and slowly pull at a 45-degree angle. Keep your pulling pressure, angle, and speed consistent while peeling off the wrap.

Step 2: Use wrap removal solvent to remove adhesive residue. You can buy RAPID REMOVER. Spray it on, wait a few minutes, and easily wipe away residue adhesive with a plastic scraper and paper towel.

Now you’re done, and your tailgate is ready for a new wrap!

Your Orders

1. How do I look up my order number?
If you can’t find your order confirmation email with your order number, please contact our Customer Support team at [email protected]. Provide the email address you used to place the order so we can locate your order number.
2. Can I change my delivery address?
If you need to change your delivery address, contact our Customer Support team as soon as possible with your order number and updated address at [email protected]. Note that once the order is in the shipping process, we cannot change the shipping address.
3. How do I cancel or change my order?
If you wish to make changes or cancel your order, contact our Customer Support team with your order number as soon as possible. Changes or cancellations can only be made within 12 hours from the time the order was placed. Please include details such as new address, size, or design if applicable. We will do our best to accommodate your request, but please understand that we cannot guarantee it once processing begins.
4. Why didn’t I receive an order or shipping confirmation email?
If you haven’t received an email confirmation, please check your spam or junk folder as emails from SKShirtPrints might be marked as spam. Add us to your safe sender list to ensure you receive future notifications. If you still haven’t received it within 24 hours, contact us with your order details and we can confirm your order status for you.
5. When will my order ship?
Typically, orders are processed within 7 to 9 business days. During high-volume periods such as promotions or holidays, processing times may be slightly longer. Each item may ship separately based on its availability. You will receive a shipping confirmation email once your item is shipped.
6. When will my order arrive?
Standard transit time with shipping is 7 to 15 business days (not including weekends or holidays). Delays may occur due to factors beyond our control, such as customs or peak seasons. If your order hasn’t arrived within the estimated time, please contact our support team for assistance.
7. Why haven’t I received my order yet?
If your order hasn’t arrived within the estimated time frame, please:
1. Check your Order Status on our Track Order page.
2. Review your shipment tracking details. For standard shipping, tracking may take a few days to update.
3. Contact our Customer Support team if there are issues or delays in transit. We’ll work to resolve any concerns about your shipment.
8. Why would a package be returned?
Packages may be returned due to incorrect or incomplete address details. Double-check that your address is complete and accurate, including any apartment or suite numbers. Returned items cannot be re-shipped, so please ensure your address is correct to avoid any issues.

Return & Refund

1. What is your return policy?
We want to be sure you’re satisfied with your order, which is custom made especially for you. If for any reason you are not completely satisfied with the products purchased from SKShirtPrints, contact our Customer Support team to get the return instructions.

Please do not refuse the delivery or send your return to the address on your package. That is not our return address and we will not take responsibility for any return package without a confirmation letter or notice from us. Give us a shout at [email protected], or simply reply to your order or shipping confirmation email, including pictures of your product and your feedback. We’re happy to help!

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If 30 days have gone by since receiving your purchase, unfortunately, we can’t offer you a refund or exchange.
2. Which products can be returned?
To be eligible for a return, your item must be unused and in the same condition when you received it. It must also be in the original packaging.
3. What is your return address?
Contact our Customer Service to get the return address before you make any decision. Please do not refuse the delivery or send your return to the address on your package. That is not our return address and we will NOT take any responsibility for any return package without a confirmation letter or notice from us.
4. How long does it take to process a return?
Returns are confirmed within 14 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.
5. When will I get my refund?
Any refund is required to be issued to the same credit card you used to make the order. Shipping fees will NOT be refundable once items have been shipped. Your refund request will be processed in 3 – 4 working days, and you should see the reimbursement on your account over the next couple of business days depending on your financial institution.
6. Still not getting my refund?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].