Return Policy

Return Policy Overview

Customers can return products within 30 days of delivery for a full refund or exchange if they receive a damaged, defective, or incorrect item. Unfortunately, we cannot offer refunds or exchanges if more than 30 days have passed since the purchase date. To qualify for a return, items must be unused, in their original condition, and in the original packaging.

Return Process

Method of Return: Funds will be refunded to the original form of payment.

Return Contact Info: Please contact our Customer Service team at [email protected] to obtain the return address before proceeding. We are not responsible for any returned packages sent without prior confirmation or notice from us.

Return Shipping Costs

Customers are responsible for paying their own return shipping costs, which are non-refundable.

Shipping

If you are returning an item valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of the returned item.

Refunds

Refunds are available within 30 days of delivery in cases where the item is damaged, defective, or incorrect. Items must be unused, in their original condition, and in the original packaging to qualify for a refund.

Refund Contact Info: Please reach out to our Customer Service team at [email protected] before sending your item back to obtain the return address and necessary confirmation.

Replacements

We stand behind the quality of our products and guarantee our craftsmanship 100%. Any defects or mistakes on our end will be eligible for a free replacement. However, returns, refunds, or replacements due to customer errors, such as incorrect size, design, or color selections, are generally not accepted.

Order Changes or Cancellations

Changes or cancellations can only be made within 12 hours of placing an order. Please contact us as soon as possible with your order number and desired modifications. We’ll confirm once your request is processed. No changes can be made after 12 hours have elapsed. To check your order status, contact our Customer Support team.

Contact Customer Support